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LAX Begins Using Self-Service Luggage Check-In SystemLOS ANGELES (CBSLA) – A high-tech self-service system which could significantly cut down on lines and reduce the time it takes fliers to check their luggage is being tested at Los Angeles International Airport beginning Wednesday. The self-service bag drop system is being tested in a pilot program at LAX’s Tom Bradley International Terminal. (losangeles.cbslocal.com) More...
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This is news? Used them in many airports around the world.
News to LAX lol
There will still need to be employees tending these because there are still those who cannot use any technology.
Or those like me, who refuse to use them because they are saving the airline on employee salaries, but I am not getting a discount. I won't use the self checkouts in stores either. Not an issue about not being able to use technology.
Do you also dial the operator to have them patch your call through? Those automated switches took a lot of jobs away.
Actually I always hit the zero to get a real operator!
Bet you take the stairs all the time too. You'll show those people who got rid of those pesky elevator operators won't you!
David, I work for American Airlines (30 years) and I can assure you we do not set up self check in to save on salaries...we do it to expedite the process so that you are not waiting in line for the next available agent. And this comes from frequent flyers feedback. Next time through DFW, ORD or MIA, look at the counter and I can tell you that we have not reduced checkin positions, but increased self check position to assist you