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Delta CEO gives up airplane seat to mom(CNN) -- Jessie Frank had spent the entire day trying to get home. When a man in a collared shirt and tie placed her carry-on luggage in an overhead compartment and pointed her in the direction of her seat, she didn't give it a second thought. She assumed he must have been an off-duty pilot. "As the plane descended into Atlanta, the flight attendant announced that there was a special guest on board," wrote Frank, in a letter to Delta Air Lines CEO Richard Anderson. "He was… (www.cnn.com) More...
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A CEO flying coach sets the bar for other CEO's to follow. Having a CEO who gives up his seat in coach for someone in need should be nominated for The Nobel Peace Prize.
It was even better - the CEO flew in a jump seat - not the most comfy of seats. Kudos to him!
Obviously an individual who has learned it is better to lead his company than run it. This type of conduct can be infectious for employees particularly when such an act has been done because the individual thought it was the right thing to do, not to generate publicity.
John your comment rings true, as most people hearing the story will doubt his sincerity. The real value in this story is what he taught his employees that day.
Class act. Delta would still get my business if I flew commercially more often.